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Royal Flush Chips FAQ

  • What is an FAQ section?
    1. What is the process for ordering custom poker chips? Typically, you select your preferred design, material, and customization options (logos, text, colors, etc.). Once the design is finalized, the chips are produced and shipped to you. 2. Can I upload my own design or logo for the chips? Yes, most companies allow customers to upload their own artwork, logos, or designs for a fully personalized experience. 3. What materials are available for custom poker chips? Common materials include clay composite, ceramic, and plastic. Each has different textures, weights, and durability. 4. What is the minimum order quantity for custom poker chips? Minimum order quantities vary by company but typically range from 100 to 500 chips. 5. How long does it take to receive my order? Production and delivery times vary depending on the complexity of the design and the quantity ordered. Standard delivery can take between 2 to 4 weeks, while expedited options may be available. 6. Can I get a sample before placing a full order? Many companies offer sample chips so you can see the quality and design before committing to a larger order. 7. What customization options are available? You can typically customize the color, text, denomination, logos, and edge spots. Some companies also allow for personalized images or even holographic prints. 8. What denominations can I print on the chips? Denominations can be fully customized or chosen from standard options such as $1, $5, $25, $100, etc. 9. Are the custom poker chips suitable for professional use in casinos? Some companies offer casino-grade chips that meet professional standards, while others are designed for home games or personal use. 10. What are the price ranges for custom poker chips? Pricing depends on the material, customization level, and order quantity. Basic custom chips start as low as $0.25 per chip, but premium options can cost $1 or more per chip. 11. Can I reorder chips with the same design in the future? Yes, most companies keep customer designs on file, allowing you to reorder the same chips later. 12. What payment options are available? Most companies accept major credit cards, PayPal, and sometimes bank transfers or cryptocurrency. 13. What is your return policy? Custom products are typically non-refundable unless there is a defect or error in production. Always check specific return policies before ordering. 14. Do you offer bulk discounts for large orders? Yes, most companies offer discounts for large orders, typically starting at 500 or 1,000 chips. 15. Are there any design restrictions or guidelines I should be aware of? Some companies have guidelines for the resolution, size, or types of images and logos they accept. They may also restrict certain copyrighted materials.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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